FAQ's

General Questions

Are all your products halal?

Yes, all products are certified halal. We source from trusted suppliers who adhere to Islamic dietary laws. We do not sell products that are not halal.

If you have any questions or concerns about the halal authenticity of a product, please contact our support team so we can assist further.

Where are you located?

Our store is located at 1434 North 27th Street, Lincoln, Nebraska. We also offer online shopping with delivery and pickup options through our website.

Shipping & Returns

How long does delivery take?

Delivery takes 2-3 business days, depending on the destination and shipping method selected. We strive to deliver orders promptly, but we do not guarantee delivery within 2-3 days due to potential delays.

Can I track my order?

Yes, you’ll receive a tracking link via email or text once your order is shipped.

Do you deliver frozen/cold items?

Perishable items are not available for nationwide shipping. (Frozen food, cheeses and dairy). They are only available for pick up.

What is your return policy?

We accept returns within 14 days for non-perishable items in their original, unopened condition with a receipt. Perishable items (e.g., fresh produce, meats, dairy) can be returned within 7 days if defective, spoiled, or incorrect. Please refer to our return policy.